The Call Centre and Tengo Ltd.

TABLE OF CONTENT INTRODUCTION†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 03 POOR CUSTOMER QUALITY†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 03 HIGH LABOR TURNOVER IN THE CALL CENTRE†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 04 REMEDY â€Å"TURNOVER†Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 05 IS TURNOVER LIKELY TO BE UNIVERSALLY DYSFUNCTIONAL?†¦ 06 CONCLUSION†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 07 RECOMMENDATIONS†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 08 REFERENCES†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 12 INTRODUCTION: The main objective that focus on this report is to analysis the â€Å"employee perspective issues† that are mainly concerning and involving the employees who are contribute to the poor services quality of the Tengo Ltd.The report is mainly focusing some key areas that are including some key suggestions and it may be overcome the direct and indirect difficulties that effect employees on their job. Using organizational theories and analyzing the employee’s attitude to justify the information that they provides and forecast some solution as well as recommendations moreover the whole report is mainly based on employee job satisfaction and dissatisfaction, absenteeism and lacks of involvement with job, turnover of the employees which HR strategies are expected to improve relations of employees.The main objectives that focus on this report, how Tengo Ltd can improving their work environment moreover to reduce employees dissatisfaction which get better work performance in the organization. .At the end of the report, there are some detailed recommendations with possible solution will include. The recommendation mainly based on how Tengo Ltd can deal with the upcoming challenges. POOR CUSTOMER QUALITY: In actual fact, Tengo’s poor customer quality can be endorsed the problems of people and the whole process.The new computerized system which required standardizing customer service, develop the management capability to monitor the service quality of Tengo and accelerate the response times is not provide the desired result. Also customer dissatisfaction indicates that the quality of service is not appears a function of workplace technology. The resolution of the poor customer service is supplementary promi sing to arrange in the organization of work. The main impact comes from the restructuring process and in particular way the inflexible severance between units and the awareness of workers in exact areas of customer service.This process mainly removed the job rotation which is expected to show the approach to develop equal advantages of service quality and job satisfaction. High turnover rate in the customer complaints department mainly indicates a lack of essential job satisfaction in the workplace. However this fact is directly related with the employee’s attitudes towards their job. In addition, the growing labor turnover rate at Tengo’s is indicating unconstructive impacts on service quality as well as the new trained workers are replaced with skilled employees.The restructuring process and the job loss are mainly liable to have employee confidence and moral that might be measured to represent the abuse of psychosomatic agreement with a consequent impact on the expr ession of flexible behavior. HIGH LABOR TURNOVER IN THE CALL CENTRE: For analyzing the labor turnover two themes are included at the beginning stage. Firstly the nature of call centre work and the second theme is the work and management at Tengo Ltd. Thaler and Carter (1999) said that, the use of call centre and development criteria are to handle different characteristics of customer relationship management maintains to grow quickly.Mainly the call centre provides both customer service and opportunities of sales to the public. The main considerable issue whether the call centre works is naturally dissatisfying and the lack of diplomacy (means lack of control) and the management performances are liable to be connected with poor employee relation. Slater (1999) noted that, the call centre employees get very little respect from their superior. For that reason they felt more stress. To analyze the Tengo Ltd it has been clearly view that the employees are not satisfied with their work.Fo r the reason of restructuring employees are always stressful and their service quality fall down. The restructuring process mainly detached the job rotation which is the key area to develop the employee ability and get equal advantages of service quality as well as job satisfaction. Frenkel et al. (1999) describe that, the great job satisfaction is being connected by the end appearance of the work. This categorization can be useful where complaint management, for illustration, is expected to stick to the previous, even as the technical help is being possible to be related with concluding.In addition the beginning of differentiation and the task spelization between units can also be talk about comparative to low satisfaction, required multiplicity and boredom as achievable â€Å"push† factors. The additional issue apprehensions terms and conditions of worker at Tengo and it seems that better Tengo and call centre’s (other than pay) existing at other close by call center s. The restructuring and content of morale is too likely to be important. Tengo’s payment method is higher than others call centre. However the work environment is not friendly that’s why employees are discouraged and dissatisfied with their job.The less favorable facilitates includes work longer shift comparing nearby call center’s employees, employees are received few holidays and very few opportunity for training and development. Only payment is not the key criteria to satisfied organization’s employees. The consent meaning of Granny, Smith and Stone (1992) the job satisfaction is an sentimental (called emotional) effect to one’s job, consequential from the present evaluation of real outcomes with individuals that are desired (deserved, expected and so on). REMEDY TURNOVER:For the proper understanding on labor turnover the organization’s management needs to find out some key criteria that are mainly relevant to understand properly for the reason of turnover. The reason of turnover is not always showing the bad things happen in the organization. However, the perspective of business analysis turnover is not bringing good things for the organization in most of the time. The criteria that management needs to address: 1. Who/who is not leaving the organization? 2. Why they are leaving/ staying in the organization? 3.Where are the leavers departing to work (if somewhere)? To analyze this case study, many reasons that happens to leave the workplace at Tengo Ltd. According to this report several criteria can be found why employees are leaving their workplace. Employees are dissatisfied about their job Impact of restructuring for that reason job rotation is being removed Work environment is not friendly Work in longer shifts and getting fewer holidays Lack of training and development Rigid workplace Job redesigns that why some employees lost their job. Less employee priorityReduce training and development cost that’s why it’s not effectives Lack of promotion The problem arises when restructuring process starts and the new job design implement by the organization. There are mainly three units in this restructuring process level 1, level 2 and level 3. But the main facilitates goes to the level 3 employees who deal the technical work. That affects employee’s moral and turnover increase. On the other hand, before restructuring the employees can moved other departments if they want and this process they cannot felt boring and they got the trained to take on a multiplicity of roles.However, after the restructuring process the customer service director divided the employee’s responsibility of every department and give restriction for going other departments to improve the employees. Even though, this process cannot work properly and after two months, 25 percent of new recruits employees left the job. Kemery et al. (1985) said that, most of the stressful jobs are directly connected to intention to leave the organization. In that case, the management needs to identify with the dynamic of labor turnover and to recognize outline of turnover that might contain a negative result on the employee performance.For doing this work organization obtain immediate approach and search for the categorization of former or present patterns of turnover during exit interviews and analysis of turnover data. Besides such an approach, the organizational management might too be proactive in looking for the identification and address the interior drovers of turnover throughout attitude survey of employee and appropriate responses to â€Å"head-off† any probable problems. IS TURNOVER LIKELY TO BE UNIVERSALLY DYSFUNCTIONAL?Constantly the turnover is visibly affecting the customer service quality at Tengo Ltd. However some turnover is expected to be functional somewhere it directs to the failure of poor performance or individuals inappropriate to the work place. Although this sit uation become visible to be the case in the complaints unit where after passing a short time the new recruits are leaving from the organization. Although this turnover emerge to specify a collapse in employee training and selection. Fried et al. (2008) describe a remarkable step.They analyze and found that the role anxiety was directly connected to the individuals work performance during the job satisfaction and was ultimately connected to job performance during tendency to leave. The process of recruitment and selection criteria is not working appropriately in the Tengo Ltd. However Tengo’s Payment method is higher comparing others call centre even it is creating problem when management decide to reduce the training and development cost as lower as possible. The new recruit’s workers are not getting proper training from the organization.Even though the newly recruits employees are working with the present experienced employees. The gap is too high between newly recrui ts and experienced employees since the newly recruits employees are not well trained. For the reason of job redesign process 25 percent of new recruit’s employees ware being leave there job within two months. Wilton (2010) described that, the majority of employee turnover can be measured dysfunctional for the multiplicity of reasons and the reasons are failure of knowledge/skill, worse return on speculation in HRD, indicative of wider worker relations problems.CONCLUSION: Here the solution would appear to be relevant whether the Tengo’s management was looking for poor service quality as well as high labor turnover. The possible scheme might be contain the reintroduction of several job rotation and connected with cross-training program, enhanced the effective selection and recruitments processes to ensure pragmatic job preview, more emphasize for training and development program moreover present benchmarking implementation by focusing terms and conditions of employ rela tion to that of opponent. RECOMMENDATIONS:After analyzing this case study and current situation of Tengo Ltd, following criteria would be focus for recommended to the managers of this call centres. Determining the job satisfaction in the course of evaluation: Tengo’s HR manager must assess the overall job satisfaction of the employees moreover why employees are not satisfied when they got the high payment comparing others call centre. In addition the job satisfaction is very sensitive issue which is mainly consequential from the evaluation of jobs based on several assured features.However the evaluation procedure might be included following criteria: 1. Survey research: HR manager at Tengo Ltd should accomplish survey research among all the employees who works in Tengo Ltd to verify the job satisfaction level. The survey has been taken by two ways that are verbal and written process moreover the written process is more effective comparing to the verbal process. In addition th e written survey process is more realistic, reliable, cost effective and more accurate.On this written survey research process the question for the employees might be â€Å"what issue/issues is/are mainly the big reason for employee job dissatisfaction? † 2. Rating method: moreover another way to measure the employee’s job satisfaction is the rating method. The rating method mainly includes two ways measuring criteria. Single global technique and summation score technique. However the global rating method is mainly based on the single question technique that is judging all the characteristic of job satisfaction and how much satisfied the employees about their job as well.In addition, the summations score technique measures all the aspects of job and ask the questions for employees that includes the entire characteristic of jobs and determine each and every job feature separately. To measure the job satisfaction at Tengo Ltd, the summation score technique is more effect ive rather than global rating method. Enhance to use the summation technique the managers would be able to measure every characteristics individually moreover that includes supervision, recent pay scale, effective relationship with co workers, nature of work environment.Adding up the company would be use a rating scale that mainly called liker scale moreover it includes 1 to 5 consequent points. The rating scale might be related to â€Å"highly dissatisfied and highly satisfied†. However this process is very easy for employees since employees would be able to circle the best suitable number for all characteristic and at last all score would be calculate for getting the appropriate result. Performance evaluation: performance evaluation is another criterion that HR manager must practice during Tengo’s development process.Under this evaluation program managers have to set up several development processes that are implement for access to every employees in this organizatio n. Furthermore, the call centres advisors should be expectant to generate their individual’s personal development plans, for that reason being they might be develop as well as monitor their individual performance. Learning as well as training: training program creating employees more effectives. Tengo must provide the training program for their employees to achieve organizational goals and improving their work quality as well.The first task is to identify the training needs for the organization and this responsibility goes to the HR managers. In addition managers can use training needs analysis process that helps to identify what types of training are recommended for the organization. Moreover this process might be completed during a formal training survey that accomplishes all employees in Tengo’s. 1. On the job training: on the job training is more effective. The long service employees might be locating as advisor and to train the recent and newly recruits employees. This process is very helpful to know how to perform better in organization. 2. Team meetings: team meeting is another way to determine employees mind about their work related issue moreover it helps to increase the employee relationship with top management. Tengo’s HR manager should arrange team meeting with employees. They can set up an idea that relates every week team meeting with every employee to find their perspective about job. Moreover it increases the workers productiveness and get better co relationship. 3.In-house course: in-house training program is another term to increase employee’s better performance. Under this program HR manager can accomplish a sessions for organization’s employees in a classroom environment. manager can provide some useful learning materials that includes lecture, open discussions about their work related issue etc. 4. Stimulation: stimulation process can determine the organizational needs. Moreover it mainly focuses what type s of work organization wants from their employees. Furthermore this process is very useful to connect employees with organizational work environment and culture. 5.Seminars: organization can arrange seminar to touch employees mind and build up better relationship. In every month Tengo’s manager can arrange a seminar and briefing them to hit the targets very quickly moreover this is the best way to giving employees feedback that might be very useful to get better performance from employees. Joint consultation of employee relation: employees and top management relationship is improving employees productivity as well as organization’s requirement. Manager can establish joint consultation process to improve employee’s performance as well as fulfil the organization’s demand.Rewarding employees based on performance: to give reward and to get feedback is the best way to encouraging employees performance. The effective reward management should include following c riteria: 1. Monetary pay: monetary pay is the best way to motivate employees. Up to that time the payment criteria at Tengo was based on total time spent in organization, job evaluation grade and hierarchical ranking. However direct monetary pay method is an effective approach which certifies that organizational workers are paid according to their involvement with organization. . Non monetary benefits: this is basically a non-financial reward. This process cans reinforcement employees to emphasize on better performance moreover it also motivates organizational employees. However managers at Tengo Ltd should appear at wide-ranging benefits that are given to employees in other organization. Tengo Ltd can introduce some non-financial benefits like transport service, medical care, life insurance, prize bond etc. 3. Contingency pay method: this method includes some extra pay in agreement with the fundamental pay structure.In some cases basic pay is not enough for employee’s life s urviving factors. For that reason some extra pay like contingency pay helps to motivate employees to better performance in organization. Tengo’s manager must introduce this method to motivate employees. Communication with employees: communication process is well connected with employee’s performance. To get the better performance form employees, the implementation of communication process is very important. The main objectives of this process is to get know employees feedback as well as employee engagement with work. REFERENCES:Fried, Yitzhak, Shirom, A. & Gilbon, S. and Cooper, G (2008), The Medating Effects of Job Satisfaction and Propensity to Leave on Role Stress-Job Performance Relationships: Combining Meta-Analysis and Structural Equation Modeling. International Journal of stress Management, 15, 305-328 Granny, C. Smith, P. and Stone, E. (1992), job satisfaction: advances in research and application, Lexington, MA: Lexington Books. Hemphill, T. A. (2005), US Offs hore Outsourcing of R&D: Accomodating Firm and National Competativeness Perspectives. Innovation: Management, Policy & Practice, 7, 351-356Kemery, E. Bedeian, A. Mossholder, K. and Touliatos, J. (1985), Outcomes od Role Stress: A Multisampling Constructive Replication, Academy of Management Journal, 28, 63-75 Lind, S. and Otte, F. (1994), Management Style, Mediating Variables and Stress Among HRD Professionals. Human Resource Development Quarterly, 5, 301-316 Slater D. Holding Patterns: Call Centers can be Poked and Prodded to Provide Maximum Efficiency. But Will it Cost You Your Costomers? CIO, 1999: 12: 54-61 Thaler-Carter RE. Why Sit and Answer the Phone all Day? HR Magazine-1999: 44:98-104

Comprehensive Health Assessment Paper Essay

The purpose of this paper is to discuss the results of a comprehensive health assessment on a patient of my choosing. This comprehensive assessment included the patient’s complete health history and a head-to-toe physical examination. The complete health history information was obtained by interviewing the patient, who was considered to be a reliable source. Other sources of data, such as medical records, were not available at the time of the interview. Physical examination data was obtained through inspection, palpation, percussion, and auscultation techniques. The case study results are interpreted from the perspective of a registered nurse, and three nursing diagnoses are identified. Biographic Data M. H. is a 63-year-old married white female. She is currently unemployed for four months. Her most recent employment of seven years was as a private home health aid for a friend’s elderly parents who have since passed away. She was born in Buffalo, New York into a family of German decent. She currently lives in a suburb of Buffalo, N. Y. English is her primary language. Culture and Spirituality M. H. was raised in a traditional German family where her father was the head of the household. However, her father and mother made many decisions mutually and shared household chores (Purnell, 2014). Her father was an Air Force pilot during World War II, and then worked as a chemical engineer until retirement. The household atmosphere was loving and respectful. She and her five siblings were brought up as Roman Catholics. They were expected to be polite, use table manners, be on-time to meals, respect their elders, do as they were told, share, finish their chores before recreating, get good grades in school, pray before meals and at bedtime, and attend church every Sunday and on holy days (Purnell, 2014) . Past Health History When she was a child, M. H. did not have any serious illness, nor does she have any chronic illnesses currently. She did, however, have a severe case of chickenpox when she was about 3-years-old, and shingles about 18 years ago. M. H. has not been in any major accidents or had any life-threatening injuries during her life. She has been hospitalized two times for childbirth. Her obstetric history includes Gravida 2/Term 2/Preterm 0/Abortion 0/Living 2. Both births were uncomplicated vaginal deliveries. Surgical history includes tubal ligation at age 24, and removal of benign cysts in her left breast, left cheek, and left wrist between the years 1998-2003. All of her childhood vaccinations are up to date. She gets vaccinated for influenza almost every year, but she did not get vaccinated this season. She received the varicella zoster virus vaccine in February, 2015; no reactions noted. Her last tetanus shot was more 10 years ago. She denies ever having been exposed to tuberculosis (TB), and nor has she ever had a TB skin test (Jarvis, 2012). M. H. sees her primary physician every year for a physical. Her last physical was in February, 2014. She also sees her dentist annually for a check-up and cleaning. She is currently scheduled for April, 2015. As a child she never needed corrective lenses, but for the last 15 years she has needed glasses for reading. Therefore, her vision is checked annually, most recent appointment having been in January, 2015. Because she has a history of benign cysts in her breast tissue, she gets a mammogram every five years. Her last mammogram was in 2010. Results of her Pap tests have never been abnormal. She cannot recall the date of her last gynecological exam. She also gets a coloscopy every couple of years, since her father died of colon cancer. In relation to allergies, M. H. has no known drug allergies. Current over-the-counter medications include an occasional 400-600 mg dose of ibuprofen for â€Å"aches and pains†, a daily vitamin, and melatonin for insomnia, and antacids, such as Tums, for her â€Å"heartburn†. Her current prescription medications include a 225 mg tablet of Venlafaxine HCL once  daily for anxiety related dizziness, and a 20 mg tablet of Atorvastatin for high cholesterol. She drinks alcohol socially, approximately two 12 ounce beers a day. She is a former smoker of one pack of cigarettes a day for nearly forty years. Her quite date was September, 2011. She denies the use of street drugs. Review of Systems M. H. states that she is generally in good overall health. No cardiac, respiratory, endocrine, vascular, musculoskeletal, urinary, hematologic, neurologic, genitourinary, or gastrointestinal problems. No history of skin disease. Skin is pink, dry, and void of bruising, rashes, or lesions. No recent hair loss; head is normocephalic. Pupils equally reactive to light; no history of glaucoma or cataracts. Ears are in normal alignment; no history of chronic infections, hearing loss, tinnitus, or discharge. Nose and sinus history includes clear nasal discharge â€Å"since last October†, and occasional nose bleeds; states she use to get nose bleeds often as a child. Mouth and throat are absent of lesions; no bleeding gums, sore throat, dysphagia, hoarseness, or altered taste. Neck is void of pain, swelling, tender nodes, and goiter; full range of motion. M.H. states that she performs self breast exams routinely and denies any lumps or discharge. Lungs are clear; peripheral pulses present bilaterally; capillary refill less than 3 seconds. Heart rate is in normal sinus. Bowel sounds are present in all quadrants. Her psychosocial status is appropriate. M. H. denies recent weight change, weakness, fever, sweats, or fatigue (Jarvis, 2012). Abnormal findings include an elevated cholesterol level, which is also familial. Furthermore, she has a history of stress related anxiety, and was diagnosed with anxiety related dizziness in 2012. She states that before she started taking a medication her doctor prescribed, her dizzy spells could happen at any time. As a result, she avoids certain situations, such as riding in a boat. Functional Assessment After graduating from Bryant and Stratton business school in her early twenties, M. H. spent 15 years as a manager of several apartment complexes. She then worked as a manager of a retail mini-mart for the next 15 years until she got layed-off. Meanwhile, with the help of her siblings, she was  taking care of her elderly mother, her mother’s husband, and elderly mother-in-law until they all passed away. Shortly after these events, friends hired her to care for their parents, and now they have passed away. However, she still helps the friends by cleaning their house, completing simple home improvement tasks, and going grocery shopping and ruuning errands for them. M. H. lives with her husband of 42 years. She was raised Roman Catholic, believes in God, but does not attend church regularly. She states that she is an honest, hard-working woman. She takes her dog for a walk several times a day for exercise, and is independent in her activities of daily living. She and her husband enjoy time with family and friends, and host dinners and get-togethers often. Her hobbies include sewing, upholstery, and gardening. Getting 6-8 hours sleep at night is M. H.’s normal pattern, although she has occasional stress-related insomnia. She states she tries to eat healthy, is aware of â€Å"good† versus â€Å"bad† food choices, and does not have any food intolerances. Both her husband and she share the cooking and grocery shopping duties (Jarvis, 2014). A typical daily diet includes a small bowl of whole grain cereal with skim milk or a protein shake for breakfast, soup and/or sandwich for lunch, and a cut of lean meat with a vegetable side for dinner. She and her husband occasionally order pizza, get a fish fry on Fridays during lent, or go out for Chinese food. Normal elimination pattern includes one or two bowel movements a day; she has no problems urinating, although if she drinks regular coffee, it will cause urinary frequency. In regards to interpersonal relationships, she has a very strong relationship with her siblings and their families, her husband’s family, and her children and their families. She enjoys caring for her grandchildren on an â€Å"as needed† basis. She qualifies time spent alone as productive and/or relaxing, stating â€Å"everyone needs a little time alone to work on their own projects† (Jarvis, 2014). She considers her neighborhood, house, and work environment safe. She states she has the â€Å"typical stresses of life, like making money to pay bills, repairing their old house, and being married and  having a family†. Conclusion Based on the results of the comprehensive assessment data, M. H. is a relatively healthy person, who has not had any serious or life-threatening medical problems during her life. She presents with anxiety and anxiety related dizziness that is currently under control with medication. She follows up with her physician and other health care professions on a regular basis, eats healthy, and takes her medications as prescribed. She also has a healthy psychosocial status with family and friends. From a nursing perspective, three nursing diagnoses apply to M. H. in her current situation. The first priority diagnosis is Anxiety (moderate) related to stress as manifested by insomnia and dizziness. Second priority diagnosis is deficient Knowledge related to anxiety and dizziness as manifested by M. H. stating lack of complete understanding of the condition. The third priority diagnosis is disturbed Sensory Perception (kinesthetic) related to psychological stress as manifested by sensory distortions (i.e., dizziness). These diagnoses will assist nurses to identify appropriate interventions that will help M. H. achieve an optimal state of wellness (Doenges, Moorhouse, & Murr, 2010). References Doenges, M. E., Moorhouse, M. F., & Murr, A. C. (2010). Nurse’s pocket guide: Diagnoses, Prioritized Interventions, and Rationales (12th ed.). Philadelphia, PA: F. A. Davis Company. Jarvis, C. (2012). Physical Examination and Health Assessment (6th ed.). St. Louis, MO: Elsevier. Purnell, L. D. (2014). Culturally Competent Health Care (3rd ed.). Philadelphia, PA: F. A. Davis Company.

Egans Theory Essay

This is a 3-stage model or framework offered by Egan as useful in helping people solve problems and develop opportunities. The goals of using the model are to help people ‘to manage their problems in living more effectively and develop unused opportunities more fully’, and to ‘help people become better at helping themselves in their everyday lives.’ (Egan G., ‘The Skilled Helper’, 1998, p7-8). Thus there is an emphasis on empowerment. Also the person s own agenda is central, and the model seeks to move the person towards action leading to outcomes which they choose and value. This model is not based on a particular theory of personality development, nor on a theory of the ways difficulties develop. It is a framework for conceptualising the helping process, and is best used in working on issues in the recent past and the present. As with any model, it provides a map, which can be used in exploring, but which is not the territory itself. The Egan model and mentoring are not synonymous; the model can be used in many kinds of helping relationships, and mentoring/co-mentoring can be done using other models, (or none!). The model can and should be used flexibly. The model works best if attention is paid to Rogers’ ‘core conditions’, the helpers approach to the speaker being based on genuineness, respect, and empathy, and if principles of good active listening are remembered throughout. The Egan model aims to help the speaker address 3 main questions: 1. ‘What is going on?’ 2. ‘What do I want instead?’ 3. ‘How might I get to what I want?’ Not everyone needs to address all 3 questions, and at times people may move back into previously answered ones. For simplicity, we’ll look at the model sequentially. However, the skilled helper will work with the speaker in all or any of the stages, and move back and forward, as appropriate. Stage 1 is about providing a safe place for the speaker to tell their story in their own way, and to be fully heard and acknowledged. It is about a space where a person can hear and understand their own story. It is also about gently helping them lift their head to see the wider picture and other perspectives, and to find a point from which to go forward with hope. 1a – an expansive part The helper encourages the speaker to tell their story, and by using good active listening skills and demonstrating the core conditions, helps them to explore and unfold the tale, and to reflect. For some, this is enough, for others it is just the beginning. â€Å"†¦.as you summarised what I said, all the jumble began to make sense.† Skills in Stage 1a:- active listening, reflecting, paraphrasing, checking understanding, open questions, summarising. Useful Questions: How do/did you feel about that? What are/were you thinking? What is/was that like for you? Keep them open! What else is there about that? 1b – a challenging part Since they are in the situation, it can be difficult for the person speaking to see it clearly, or from different angles. With the help of empathic reflections and challenges, the speaker uncovers blind spots or gaps in their perceptions and assessment of the situation, of others and of  themselves – their patterns, the impact of their behaviour on the situation, their strengths. â€Å"I’d never thought about how it might feel from my colleague’s point of view.† * Skills: Challenging; different perspectives, patterns and connections, shoulds and oughts, negative self-talk, blind spots (discrepancies, distortions, incomplete awareness, things implied, what’s not said), ownership, specifics, strengths. * Useful Questions: * How do others see it/you? * Is there anything you’ve overlooked? * What does he/she think/feel? * What would s/he say about all this? * What about all of this is a problem for you? * Any other way of looking at it? 1c -Focussing and moving forward People often feel stuck; that is why they want to talk. In this stage, the helper seeks to move the speaker from stuckness to hope by helping Them choose an area that they have the energy to move forward on, that would make a difference and benefit them. â€Å"I see now the key place to get started is my relationship with K† * Skills: Facilitating focussing and prioritising an area to work on. * Useful Questions: * What in all of this is the most important? * What would be best to work on now? * What would make the most difference? * What is manageable? Stage 1 can be 5 minutes or 5 years; it may be all someone needs. Stage 2 – What do I want instead? People often move from problem to action, or problem to solution, without reflecting on what they really want, or in what way their problems might be opportunities. Stage 2 is about this, about helping the speaker to open up a picture of what they really want, and how things could be better. This stage is very important in generating energy and hope. 2a – a creative part The helper helps the speaker to brainstorm their ideal scenario; ‘if you  could wake up tomorrow with everything just how you want it, like your ideal world, what would it be like?’ The speaker is encouraged to broaden their horizon and be imaginative, rather than reflect on practicalities. For some people this is scary, for some liberating. â€Å"At first it was really difficult but after a while I Jet my imagination go and began to get really excited about what we could achieve in the department†. * Skills: Brainstorming, facilitating imaginative thinking, i.e. * Quantity vs. Quality Anything goes – have fun * Write down ideas verbatim, don’t analyse or judge * Keep prompting – ‘what else?’ * Don’t hurry, allow lots of time * Useful Questions: * What do you ideally want instead? * What would be happening? * What would you be doing/thinking/feeling? * What would you have that you don’t have now? * What would it be like if it were better / a bit better? 2b – a reality testing part From the creative and visionary brainstorm, the speaker formulates goals which are specific, measurable, achievable/appropriate (for them, in their circumstances), realistic (with reference to the real world), and have a time frame attached, i.e. SMART goals. Goals which are demanding yet achievable are motivating. â€Å"It feels good to be clear that I want a clear understanding with my colleagues about our respective rules and responsibilities.† * Skills: facilitating selecting and reality checking with respect to internal and external landscape. * Useful Questions: * What exactly is your goal? * How would you know when you’ve got there? * What could you manage/are you likely to achieve? * Which feels best for you? * Out of all that, what would be realistic? * When do you want to achieve it by? 2c – moving forward This stage aims to test the realism of the goal before the person moves to action, and to help the speaker check their commitment to the goal by reviewing the costs and benefits to them of achieving it. Is it worth it? â€Å"It feels risky but I need to resolve this.† * Skills: facilitation of exploring costs and benefits, and checking commitment to goal. * Useful Questions: * What will be the benefits when you achieve this? * How will it be different for you when you’ve done this? * What will be the costs of doing this? Any disadvantages/downsides to doing this? Stage 3 – How will I get there? This is the ‘how’ stage†¦ how will the person move towards the goals they have identified in Stage 2? It is about possible strategies and specific actions, about doing something to get started, whilst considering what/who might help and hinder making the change. 3a – another creative part! The speaker is helped to brainstorm strategies – 101 ways to achieve the goal – again with prompting and encouragement to think widely. What people, places, ideas, organisations could help? The aim is to free up the person to generate new and different ideas for action, breaking out of old mind-sets. â€Å"There were gems of possibilities from seemingly crazy ideas†. * Skills: Facilitation of brainstorming * Useful Questions: * How many different ways are there for you to do this? * Who/what might help? * What has worked before/for others? * What about some wild ideas? 3b – focussing in on appropriate strategies What from the brainstorm might be selected as a strategy that is realistic for the speaker, in their circumstances, consistent with their values? Forcefield analysis can be used here to look at what internal and external factors (individuals and organisations) are likely to help and hinder action and how these can be strengthened or weakened respectively. â€Å"I would feel comfortable trying to have a conversation with him about how he sees things†. * Skills for Stage 3b: Facilitation of selecting and reality checking. * Useful Questions: * Which of these ideas appeals most? * Which is most likely to work for you? * Which are within your resources/control? 3c – moving to action The aim is to help the speaker plan the next steps. The strategy is broken into bite-size chunks of action. Here the speaker is doing almost all the work, producing their action plan. The helper works with them to turn good intention into specific plans with time scales. Whilst being encouraging, it’s also important not to push the speaker into saying they’ll do things to please the helper. â€Å"I will make sure we have time together before the end of the month. I will book a meeting, so that we can be sure of quiet uninterrupted time. I will organise this before Friday†. * Skills: Facilitation of action planning. * Useful Questions: * What will you do first? When? * What will you do next? When? If the end point of producing an action plan has been reached, the experience of trying it out could be the starting point for a follow-up mentoring/co-mentoring session. The work would start in stage I again, telling a new story. If an action plan had not been reached, that’s fine too, and the model can be used over a series of sessions. The key in using the model, as with any theory or model, is to keep the speakers agenda central, the individual in the foreground and theory in the background, and to use the model for the person, rather than vice versa.

Wealth management Essay Example | Topics and Well Written Essays - 2000 words

Wealth management - Essay Example There is no standard definition for wealth management that will be generally accepted, though according to Maude â€Å"a basic definition for wealth management would be financial services provided to wealthy clients, mainly individuals and their families† (Maude, 2006). â€Å"a type of financial service that combines personal investments, tax planning strategies, estate planning and legal counsel. It is designed to provide a broad array of services within the confines of one office† Detailing the key elements that differentiate their services from other forms of retail financial institutions, wealth managers draw attention to the exclusiveness of their client relationships, which are extensive in that they cover all aspects of a client’s financial life, and with great respect to the adviser’s devoted knowledge of a client’s priorities and values. Likewise, this breadth and depth of the manager-client relationship allows the wealth manager to form and apply specially designed solutions that meet all key elements of a client’s financial welfare. The following three criteria distinguish a firm as a wealth manager: - The relationship between wealth managers and their clients, in regard to both terms of breadth (such as â€Å"holistic†, â€Å"comprehensive†, and â€Å"all-inclusive†) and depth (â€Å"intimate† and â€Å"individualised†). Since wealth management has scored the fastest growing in late 1990, all of the financial services industry sector and even through the recession after that wealth management still attracts investors. In term of the population growth the number of millionaires till 2006 the number increased which is more than 7% a year referring to the devolved in the economy in Europe and North America. â€Å"Given that financial markets and economic growth in 2008 has been far worse so far than 2007, I expect flat growth or a contraction in the millionaire population in 2008.

Social Welfare and Policy II Final Assignment Essay

Social Welfare and Policy II Final Assignment - Essay Example (Blau & Abramovitz, 2007) According to me this assertion is rational because whenever a social worker attempts to help his clients in any of their problems, in addition to the particular issue he has to confront with many other social welfare policies of government. Each and every function of government is being regulated and implemented by certain policies of its own. Though policies are the guidelines for a social worker, on certain occasions they might hamper or prevent his free involvement in social issues. Blau and Abramowitz states that social policies pervade every aspect of social work practice. However much we as individuals try to help a client, our capacity to do so ultimately depends on the design of the programs, benefit or service (Blau & Abramovitz, p.4). The opinion of the writers is authentic and every service or action that comes under the concern of individuals or society embodies a social policy. For instance, we realize and experience the rights and responsibilities of citizenship such a s right to vote, the right to have access to resources, the right to participate in civic structures and the equality before the law all through various social policies of government (Carson, Dunbar & Chenhall D. 2007, p.232). The thoughts projected in the book ‘Dynamics of Social Welfare Policy’, have imbued me with new conception to pursue my career as a social worker. The primary notion I gathered from this learning is that professionalism rests on a systematic body of theory that convince a social worker about causes, effect and opinion for work with individuals, groups, families and communities (Blau & Abramovitz,p.179). Secondly, the real and practical social worker relies not only on social welfare policies but also heavily on the psychological theories of personality and human behavior. Learning such a book would definitely help a

Engaging Learners with Digital Devices Research Paper

Engaging Learners with Digital Devices - Research Paper Example As such, engagement of learners with digital devices, which are novelties of technology is a step in the right direction and has the potential for accrual of immense benefits for the learner’s knowledge development and amplification. Engagement of learners with a digital device, therefore, helps nurturing innovativeness in them, and this contributes to futuristic strategies for making the lives of individuals better. According to Markert & Backer (2010), technology has contributed to healthier lifestyles and in effect leading to the longevity of people’s lives especially in the field of medicine where technological advancements have been of help a great deal. Ally & Khan (2015) assert that ideally, technology’s’ most appreciated and commendable function is the simplification of procedures. Engagement of students with digital devices plays a part in enhancing their urge to explore and experiment with new and innovative ways of improving the people’s lives by expediting processes. Gliksman (2012) says that engaging the learners with digital devices has the potential to accompaniment the methods that teachers use in instructing the learners. With digital devices, it becomes very easy for learners to grasp concepts and generate information, which is useful in the improvement of the education system. Technological engagement of learners enhances professional learning and improves mutual learning leading to increased expertise in both the learners and the instructors. Markert & Backer (2010) suggest that technology especially in the medical sector has been of great importance. The importance of technology in healthcare education is elaborate especially for diagnostic activities involving the use of machines such as the MRI and the ultrasound. Engaging the learners with digital devices potentially has the capability of empowering the learners to improve on the existing technologies through

Evaluate Porter's concept of the 'Diamond' as a tool for analysing the Essay

Evaluate Porter's concept of the 'Diamond' as a tool for analysing the competitive advantage of nations, assessing its theoretic - Essay Example Moreover, America succeeded in getting the UN permission in attacking Iraq and Afghanistan as part of war on terror strategies. America was able to convince United Nations on all these issues because of their superior competitive power. Globalization has intensified the competition between nations and organizations because of the huge opportunities available in the international market at present. Competitive power of a nation or organization depends on many parameters. Former Harvard university professor Michael Porter and his associates have identified four different parameters for achieving competitive power which is known as Porter’s diamond model for national competitive advantage. â€Å"Porter's diamond model suggests that there are inherent reasons why some nations, and industries within nations, are more competitive than others on a global scale† (What is Michael Porter's Diamond Model?, 2010). Porter identified; Firm strategy, structure and rivalry, supporting industries, demand and factor conditions as the four major parameters which can affect the competitive power of a nation or a firm (Diamond model-Michael Porter, 2011). He was able to put all these parameters in a diamond shape as illustrated in the diagram given below. This paper analyses various features of diamond model and its role in achieving competitive power. Porter’s Diamond model for national competitive advantage (Martin & Porter, 2000) Strategy, Structure and Rivalry Strategies can make or break a nation. Poor strategies will never help a nation in increasing their competitive power whereas better strategies always helpful increasing the growth or competitive power of a nation. For example, when globalization initially entered the global arena, China distanced themselves from it because of their concerns about some hidden agenda at the back drop of globalization by capitalist countries. China and America were engaged in fierce rivalry before the introduction of gl obalization because of the different political ideologies prevailing in these countries. Most of the American and Chinese strategies before globalization were aimed at destabilization or destruction of their opponent. However, globalization forced them to change their strategies and currently America is one of the largest trading partners of China. Both China and America succeeded in increasing their competitive power in global market because of the changes they implemented in their strategies even though the political system and rivalry remains the same. India is another country which succeeded in achieving better competing power as a result of changes in strategies. In 1990’s India made lot of reformations in the economic circle in order to attract more foreign direct investment. They have made some changes in their foreign polices also in order to gain more competitive power in the global market. Earlier, India was more polarised towards former Soviet Union in strategic an d military cooperation. But India changed their strategies immediately after the destruction of Soviet Union and they established closer ties with Untied States in order to gain more competitive power. India has realized that the political structure in India and America are almost the same and it is easy for them to establish smooth business relationships with America. Thus America became a prominent trade partner for India at present.

Confederacy Essay Example | Topics and Well Written Essays - 250 words

Confederacy - Essay Example When his own Vice-President, Alexander Stephens became an outspoken critic of the Davis’ war polices, newspaper editors declared Davis a despot and added to the erosion of the Confederacy from within. Food riots and the Impression Act of 1863 further alienated civilian support of Davis and his government. Southern citizens divided over the issue of his right to rule the Confederacy’s nationhood; either they believed he now held too much power and wanted more or they believed him weak and unable to govern successfully. The absence of centralized power defeated Davis’ ability to feed and clothe his armies, or gain support from European allies. The loss of Stonewall Jackson on May 2, 1863 cost the commander of the Confederate forces, General Lee his most valuable soldier, and did a great deal to decompress Confederate military moral. June of 1863 saw Vicksburg captured by Grant and allowed the Union forces to control the Mississippi River all the way to the Gulf of Mexico, and further hurt the Southern states ability to garner support and supplies from the western states. President Lincoln’s Gettysburg Address on November 17, 1863, changed the idea of Union for Union’s sake to Union for Freedom’s sake, and revitalized the northern impetuous to continue the war through to its end. Grants push southward using Sherman’s forces never retreated after 1864, and Lee’s surrender on April 9, 1865, sealed the fate of the Confederacy. The collapse of the Confederacy was as inevitable as the Civil War itself. "We are not one people. We are two peoples. We are a people for Freedom and a people for Slavery. Between the two, conflict is inevitable." New York Tribune  publisher Horace Greeley said that about the United States in 1854 and Davis could have paraphrased it when describing the political state of the Confederacy in

Daewoo Shipbuilding and Marine Engineering Case Study

Daewoo Shipbuilding and Marine Engineering - Case Study Example (Upton and Kim 2009, p.1) Further, Daewoo faced stiff competition from other organizations offering the same services particularly the Japanese competitors. Lee Byungmo affirms that they had to benchmark Japanese competitors as they sought to learn their skills hence revealing that they faced a business problem in relation to competition. (Upton and Kim 2009, p.4) Moreover, Daewoo faced a business problem in relation to space for operation. Lee says that there was no more space left for the growing size of ships being built and they were therefore forced to move them to the sea for completion or additional operations (Upton and Kim 2009, p.4) In solving the 1987 problems mention earlier, Daewoo had to face and act upon new challenges including globalization, countering the fiercer Chinese competition, and dealing with impending modification in the governance structure. In countering the late 1990s crisis, Daewoo developed a sense of urgency which created union between the management and labor of the organization. They had to work persistently to overcome the problems and improve on operations, both infrastructural and structural, in terms of capital equipment. In countering the competition problem, Daewoo had to borrow and learn the skills and concepts of their business competitors. For instance, Lee Byungmo confirms in the case study that they had to benchmark Japanese competitors and apply their operation skill such as â€Å"just-in-time and lean production.† In countering the space problem mentioned earlier, Daewoo had to construct more dry docks and at times carry out the final operations of ship building in the sea. They also had to create special divisions for the different categories of ships such as heavy floating zone. This specialization helped improve utilization and the output rate of various

Gender issues and changes at work facing human resource management and Essay

Gender issues and changes at work facing human resource management and promoting equality at work through diversity - Essay Example One important fact to question is one that begs an inquiry into why women fail to move up the employment hierarchy. One possible explanation has to do with the perception that women do not "fit in" with the traditional "male" profile. This is most prevalent in the choice of employment conceived by children which translates to future adult employment aspirations. As children career choices are guided by hobbies, skill sets and the notion that some careers are more attractive than others. In so doing, the traditional gender roles play a crucial rule. Female children tend to aspire to employment with fits the traditional gender roles of women being employed in a subservient position while male children tend to aspire employment which places men in dominant positions such as that of upper level managerial positions. This bias in the rating process may lead to subjec ¬tive selection and promotion decisions. In fact, in a HRM survey on work place diversity and the decision to promote individuals within an organization indicates that subjectivity plays a vital role. Other barriers cited by this survey include lack of developmental exposure and experiences provided to women, and selection through word-of-mouth networking from current male employees. Fur ¬ther, most of these organizations steer their women em ¬ployees into staff positions.

The Source of Creativity in Writers Essay Example for Free

The Source of Creativity in Writers Essay We laymen have always been intensely curious to know like the Cardinal who put a similar question to Ariosto from what sources that strange being, the creative writer, draws his material, and how he manages to make such an impression on us with it and to arouse in us emotions of which, perhaps, we had not even thought ourselves capable. Our interest is only heightened the more by the fact that, if we ask him, the writer himself gives us no explanation, or none that is satisfactory; and it is not at all weakened by our knowledge that not even the clearest insight into the determinants of his choice of material and into the nature of the art of creating imaginative form will ever help to make creative writers of us. If we could at least discover in ourselves or in people like ourselves an activity which was in some way akin to creative writing! An examination of it would then give us a hope of obtaining the beginnings of an explanation of the creative work of writers. And, indeed, there is some prospect of this being possible. After all, creative writers themselves like to lessen the distance between their kind and the common run of humanity; they so often assure us that every man is a poet at heart and that the last poet will not perish till the last man does. Should we not look for the first traces of imaginative activity as early as in childhood The child’s best-loved and most intense occupation is with his play or games. Might we not say that every child at play behaves like a creative writer, in that he creates a world of his own, or, rather, re-arranges the things of his world in a new way which pleases him? It would be wrong to think he does not take that world seriously; on the contrary, he takes his play very seriously and he expends large amounts of emotion on it. The opposite of play is not what is serious but what is real. In spite of all the emotion with which he cathects his world of play, the child distinguishes it quite well from reality; and he likes to link his imagined objects and situations to the tangible and visible things of the real world. This linking is all that differentiates the child’s ‘play’ from ‘phantasying’. The creative writer does the same as the child at play. He creates a world of phantasy which he takes very seriously that is, which he invests with large amounts of emotion while separating it sharply from reality. Language has preserved this relationship between children’s play and poetic creation. It gives [in German] the name of ‘Spiel’ [‘play’] to those forms of imaginative writing which require to be linked to tangible objects and which are capable of representation. It speaks of a ‘Lustspiel’ or ‘Trauerspiel’ [‘comedy’ or ‘tragedy’: literally, ‘pleasure play’ or ‘mourning play’] and describes those who carry out the representation as ‘Schauspieler’ [‘players’: literally ‘show-players’]. The unreality of the writer’s imaginative world, however, has very important consequences for the technique of his art; for many things which, if they were real, could give no enjoyment, can do so in the play of phantasy, and many excitements which, in themselves, are actually distressing, can become a source of pleasure for the hearers and spectators at the performance of a writer’s work. There is another consideration for the sake of which we will dwell a moment longer on this contrast between reality and play. When the child has grown up and has ceased to play, and after he has been labouring for decades to envisage the realities of life with proper seriousness, he may one day find himself in a mental situation which once more undoes the contrast between play and reality. As an adult he can look back on the intense seriousness with which he once carried on his games in childhood; and, by equating his ostensibly serious occupations of to-day with his childhood games, he can throw off the too heavy burden imposed on him by life and win the high yield of pleasure afforded by humour. As people grow up, then, they cease to play, and they seem to give up the yield of pleasure which they gained from playing. But whoever understands the human mind knows that hardly anything is harder for a man than to give up a pleasure which he has once experienced. Actually, we can never give anything up; we only exchange one thing for another. What appears to be a renunciation is really the formation of a substitute or surrogate. In the same way, the growing child, when he stops playing, gives up nothing but the link with real objects; instead playing, he now phantasies. He builds castles in the air and creates what are called day- dreams. I believe that most people construct phantasies at times in their lives. This is a fact which has long been overlooked and whose importance has therefore not been sufficiently appreciated. People’s phantasies are less easy to observe than the play of children. The child, it is true, plays by himself or forms a closed psychical system with other children for the purposes of a game; but even though he may not play his game in front of the grown-ups, he does not, on the other hand, conceal it from them. The adult, on the contrary, is ashamed of his phantasies and hides them from other people. He cherishes his phantasies as his most intimate possessions, and as a rule he would rather confess his misdeeds than tell anyone his phantasies. It may come about that for that reason he believes he is the only person who invents such phantasies and has no idea that creations of this kind are widespread among other people. This difference in the behaviour of a person who plays and a person who phantasies is accounted for by the motives of these two activities, which are nevertheless adjuncts to each other. A child’s play is determined by wishes: in point of fact by a single wish-one that helps in his upbringing the wish to be big and grown up. He is always playing at being ‘grown up’, and in his games he imitates what he knows about the lives of his elders. He has no reason to conceal this wish. With the adult, the case is different. On the one hand, he knows that he is expected not to go on playing or phantasying any longer, but to act in the real world; on the other hand, some of the wishes which give rise to his phantasies are of a kind which it is essential to conceal. Thus he is ashamed of his phantasies as being childish and as being unpermissible. But, you will ask, if people make such a mystery of their phantasying, how is it that we know such a lot about it? Well, there is a class of human beings upon whom, not a god, indeed, but a stern goddess Necessity has allotted the task of telling what they suffer and what things give them happiness. These are the victims of nervous illness, who are obliged to tell their phantasies, among other things, to the doctor by whom they expect to be cured by mental treatment. This is our best source of knowledge, and we have since found good reason to suppose that our patients tell us nothing that we might not also hear from healthy people. Let us now make ourselves acquainted with a few of the characteristics of phantasying. We may lay it down that a happy person never phantasies, only an unsatisfied one. The motive forces of phantasies are unsatisfied wishes, and every single phantasy is the fulfilment of a wish, a correction of unsatisfying reality. These motivating wishes vary according to the sex, character and circumstances of the person who is having the phantasy; but they fall naturally into two main groups. They are either ambitious wishes, which serve to elevate the subject’s personality; or they are erotic ones. In young women the erotic wishes predominate almost exclusively, for their ambition is as a rule absorbed by erotic trends. In young men egoistic and ambitious wishes come to the fore clearly enough alongside of erotic ones. But we will not lay stress on the opposition between the two trends; we would rather emphasize the fact that they are often united. Just as, in many altar- pieces, the portrait of the donor is to be seen in a corner of the picture, so, in the majority of ambitious phantasies, we can discover in some corner or other the lady for whom the creator of the phantasy performs all his heroic deeds and at whose feet all his triumphs are laid. Here, as you see, there are strong enough motives for concealment; the well-brought-up young woman is only allowed a minimum of erotic desire, and the young man has to learn to suppress the excess of self-regard which he brings with him from the spoilt days of his childhood, so that he may find his place in a society which is full of other individuals making equally strong demands. We must not suppose that the products of this imaginative activity the various phantasies, castles in the air and day-dreams are stereotyped or unalterable. On the contrary, they fit themselves in to the subject’s shifting impressions of life, change with every change in his situation, and receive from every fresh active impression what might be called a ‘date-mark’. The relation of a phantasy to time is in general very important. We may say that it hovers, as it were, between three times the three moments of time which our ideation involves. Mental work is linked to some current impression, some provoking occasion in the present which has been able to arouse one of the subject’s major wishes. From there it harks back to a memory of an earlier experience (usually an infantile one) in which this wish was fulfilled; and it now creates a situation relating to the future which represents a fulfilment of the wish. What it thus creates is a day-dream or phantasy, which carries about it traces of its origin from the occasion which provoked it and from the memory. Thus past, present and future are strung together, as it were, on the thread of the wish that runs through them. A very ordinary example may serve to make what I have said clear. Let us take the case of a poor orphan boy to whom you have given the address of some employer where he may perhaps find a job. On his way there he may indulge in a day-dream appropriate to the situation from which it arises. The content of his phantasy will perhaps be something like this. He is given a job, finds favour with his new employer, makes himself indispensable in the business, is taken into his employer’s family, marries the charming young daughter of the house, and then himself becomes a director of the business, first as his employer’s partner and then as his successor. In this phantasy, the dreamer has regained what he possessed in his happy childhood the protecting house, the loving parents and the first objects of his affectionate feelings. You will see from this example the way in which the wish makes use of an occasion in the present to construct, on the pattern of the past, a picture of the future. There is a great deal more that could be said about phantasies; but I will only allude as briefly as possible to certain points. If phantasies become over-luxuriant and over-powerful, the conditions are laid for an onset of neurosis or psychosis. Phantasies, moreover, are the immediate mental precursors of the distressing symptoms complained of by our patients. Here a broad by-path branches off into pathology. I cannot pass over the relation of phantasies to dreams. Our dreams at night are nothing else than phantasies like these, as we can demonstrate from the interpretation of dreams.? Language, in its unrivalled wisdom, long ago decided the question of the essential nature of dreams by giving the name of ‘day-dreams’ to the airy creations of phantasy. If the meaning of our dreams usually remains obscure to us in spite of this pointer, it is because of the circumstance that at night there also arise in us wishes of which we are ashamed; these we must conceal from ourselves, and they have consequently been repressed, pushed into the unconscious. Repressed wishes of this sort and their derivatives are only allowed to come to expression in a very distorted form. When scientific work had succeeded in elucidating this factor of dream-distortion, it was no longer difficult to recognize that night-dreams are wish-fulfilments in just the same way as day-dreams the phantasies which we all know so well. ? Cf. Freud, The Interpretation of Dreams (1900a). So much for phantasies. And now for the creative writer. May we really attempt to compare the imaginative writer with the ‘dreamer in broad daylight’, and his creations with day-dreams? Here we must begin by making an initial distinction. We must separate writers who, like the ancient authors of epics and tragedies, take over their material ready-made, from writers who seem to originate their own material. We will keep to the latter kind, and, for the purposes of our comparison, we will choose not the writers most highly esteemed by the critics, but the less pretentious authors of novels, romances and short stories, who nevertheless have the widest and most eager circle of readers of both sexes. One feature above all cannot fail to strike us about the creations of these story-writers: each of them has a hero who is the centre of interest, for whom the writer tries to win our sympathy by every possible means and whom he seems to place under the protection of a special Providence. If, at the end of one chapter of my story, I leave the hero unconscious and bleeding from severe wounds, I am sure to find him at the beginning of the next being carefully nursed and on the way to recovery; and if the first volume closes with the ship he is in going down in a storm at sea, I am certain, at the opening of the second volume, to read of his miraculous rescue a rescue without which the story could not proceed. The feeling of security with which I follow the hero through his perilous adventures is the same as the feeling with which a hero in real life throws himself into the water to save a drowning man or exposes himself to the enemy’s fire in order to storm a battery. It is the true heroic feeling, which one of our best writers has expressed in an inimitable phrase: ‘Nothing can happen to me! ’ It seems to me, however, that through this revealing characteristic of invulnerability we can immediately recognize His Majesty the Ego, the hero alike of every day-dream and of every story. Other typical features of these egocentric stories point to the same kinship. The fact that all the women in the novel invariably fall in love with the hero can hardly be looked on as a portrayal of reality, but it is easily understood as a necessary constituent of a day-dream. The same is true of the fact that the other characters in the story are sharply divided into good and bad, in defiance of the variety of human characters that are to be observed in real life. The ‘good’ ones are the helpers, while the ‘bad’ ones are the enemies and rivals, of the ego which has become the hero of the story. We are perfectly aware that very many imaginative writings are far removed from the model of the naive day-dream; and yet I cannot suppress the suspicion that even the most extreme deviations from that model could be linked with it through an uninterrupted series of transitional cases. It has struck me that in many of what are known as ‘psychological’ novels only one person once again the hero is described from within. The author sits inside his mind, as it were, and looks at the other characters from outside. The psychological novel in general no doubt owes its special nature to the inclination of the modern writer to split up his ego, by self- observation, into many part-egos, and, in consequence, to personify the conflicting currents of his own mental life in several heroes. Certain novels, which might be described as ‘eccentric’, seem to stand in quite special contrast to the type of the day-dream. In these, the person who is introduced as the hero plays only a very small active part; he sees the actions and sufferings of other people pass before him like a spectator. Many of Zola’s later works belong to this category. But I must point out that the psychological analysis of individuals who are not creative writers, and who diverge in some respects from the so-called norm, has shown us analogous variations of the day-dream, in which the ego contents itself with the role of spectator. If our comparison of the imaginative writer with the day-dreamer, and of poetical creation with the day-dream, is to be of any value, it must, above all, show itself in some way or other fruitful. Let us, for instance, try to apply to these authors’ works the thesis we laid down earlier concerning the relation between phantasy and the three periods of time and the wish which runs through them; and, with its help, let us try to study the connections that exist between the life of the writer and his works. No one has known, as a rule, what expectations to frame in approaching this problem; and often the connection has been thought of in much too simple terms. In the light of the insight we have gained from phantasies, we ought to expect the following state of affairs. A strong experience in the present awakens in the creative writer a memory of an earlier experience (usually belonging to his childhood) from which there now proceeds a wish which finds its fulfilment in the creative work. The work itself exhibits elements of the recent provoking occasion as well as of the old memory. Do not be alarmed at the complexity of this formula. I suspect that in fact it will prove to be too exiguous a pattern. Nevertheless, it may contain a first approach to the true state of affairs; and, from some experiments I have made, I am inclined to think that this way of looking at creative writings may turn out not unfruitful. You will not forget that the stress it lays on childhood memories in the writer’s life a stress which may perhaps seem puzzling is ultimately derived from the assumption that a piece of creative writing, like a day-dream, is a continuation of, and a substitute for, what was once the play of childhood. We must not neglect, however, to go back to the kind of imaginative works which we have to recognize, not as original creations, but as the re-fashioning of ready- made and familiar material. Even here, the writer keeps a certain amount of independence, which can express itself in the choice of material and in changes in it which are often quite extensive. In so far as the material is already at hand, however, it is derived from the popular treasure-house of myths, legends and fairy tales. The study of constructions of folk-psychology such as these is far from being complete, but it is extremely probable that myths, for instance, are distorted vestiges of the wishful phantasies of whole nations, the secular dreams of youthful humanity. You will say that, although I have put the creative writer first in the title of my paper, I have told you far less about him than about phantasies. I am aware of that, and I must try to excuse it by pointing to the present state of our knowledge. All I have been able to do is to throw out some encouragements and suggestions which, starting from the study of phantasies, lead on to the problem of the writer’s choice of his literary material. As for the other problem by what means the creative writer achieves the emotional effects in us that are aroused by his creations we have as yet not touched on it at all. But I should like at least to point out to you the path that leads from our discussion of phantasies to the problems of poetical effects. You will remember how I have said that the day-dreamer carefully conceals his phantasies from other people because he feels he has reasons for being ashamed of them. I should now add that even if he were to communicate them to us he could give us no pleasure by his disclosures. Such phantasies, when we learn them, repel us or at least leave us cold. But when a creative writer presents his plays to us or tells us what we are inclined to take to be his personal day dreams, we experience a great pleasure, and one which probably arises from the confluence of many sources. How the writer accomplishes this is his innermost secret; the essential ars poetica lies in the technique of overcoming the feeling of repulsion in us which is undoubtedly connected with the barriers that rise  between each single ego and the others. We can guess two of the methods used by this technique. The writer softens the character of his egoistic day-dreams by altering and disguising it, and he bribes us by the purely formal that is, aesthetic yield of pleasure which he offers us in the presentation of his phantasies. We give the name of an incentive bonus, or a fore-pleasure, to a yield of pleasure such as this, which is offered to us so as to make possible the release of still greater pleasure arising from deeper psychical sources. In my opinion, all the aesthetic pleasure which a creative writer affords us has the character of a fore-pleasure of this kind, and our actual enjoyment of an imaginative work proceeds from a liberation of tensions in our minds. It may even be that not a little of this effect is due to the writer’s enabling us thenceforward to enjoy our own day-dreams without self-reproach or shame. This brings us to the threshold of new, interesting and complicated enquiries; but also, at least for the moment, to the end of our discussion.

The solitary Reaper Essay Example for Free

The solitary Reaper Essay Wordsworth is depicting a girl at the fields reaping and singing alone, the sound of the girl is magnificient and it makes him to tell people recognise and listen! her , it is underpinned that the poet does not even understand the content of the song, yet he is enchanted by it, and lastly it is indicated that this is a memory and the poet feds up with this memory to write the poem, one of the distinctive features of Wordsworths verse. The poem is structured in four stanzas. The first imagines the poet listening the Solitary reaper who is Highland lass and tells people to notice her and not to disturb her, he commands them to listen her. The ryhme on profound and sound are connecting the words both in the sound and the meaning ; the comparision of the beauty of the sound of the girl is the subject of the next stanza. The poet is admiring the girls singing even without understanding it and trying to guess the content of it in the third stanza, however the final stanza is infers that the song is charming and stays in the memory. The poem is depicted at the nature and with the first stanza the poet depicts a field and a Lass who is cuts and binds the grain, with this simple words a scene become visible in the mind of the reader and with the command for to listen the melancholy song of the girl, the sound sense is active of the reader and its attached with the poem. The comparasion of her voice with Nightingale which is from Arabian sands and cuckoo-bird from farthest Hebrides suggests that around the song the solitary reaper sings is universal like a birds voice, its suggesting that even people not able to understand the meaning of the sound, humans are the part of the nature too, therefore the sound of a girl is enchanting more than a birds voice, cause its like a birds sound in a way and its more than it in other way, it has feelings in it which can be understandable by any other people without knowing the features of the language which she sings. The sadness, happiness, melancholy as suggested in the poem are not belong to any language, all of these feelings are belong to humans not the tongue, therefore the sound of the girl is understandable at a level, and the meaning of it can be predictable by the tone of it, the poet wonder what the song is about and from the tone of it, he makes some suggestings. The guesses pointed out are kind of things anyone arounf the globe can face with, and can suffer from,such as sorrow, loss, or pain the poet underpins the natural habitat of human and how it is alike. At the last stanza, the poet is indicating that the meaning of the song is not that important. The poem is written with iambic tetrameter, it intensifies the tone of admiration and enthusiasm. First and last stanza begins calmly, with the end-stopped and open lines suggesting that the poet is in control of his thoughts and feelings. However at the second and third stanza, it seems that this cannot be contained in open lines and must burst out into the following ones, culminating in an enthusiastic, joyful mindset to end lines with the enjambments suggest spurts of emotion . The praise for mountains and pastures, for nature, is the main subject of the poem, the effect of beauty and memory at the poet is also described at the last stanza therefore the theme of the poem is like other poets of Wordsworth, nature and human, and effect of these figures on human memory.

Detail Explanation And Statistics Of Gangsterism Education Essay

Detail Explanation And Statistics Of Gangsterism Education Essay Problem of gangsterism always concerned by the society, because it is the problem linked to young people. According to the legal dictionary, gangsterism which is a group of three or more people who form in the illegal organization. Those peoples like to stick together and establishment of an assemblage to do something consider as crime in their daily life. Examples are they extort money from shop owners, hawkers and others, receive payment by threatening others or to beat someone up for fun. At the beginning, maybe they are just scrawl in a public place, stealing, speaking vulgar words, force someone to join their own gang and destroy public property. When goes worse they could involve in selling drugs or illegal pills, fighting with others, provide a loan to people, operate gambling house. All this can make them have rest of life in jail or face the death penalty. 2.0 Detail Explanation and statistics of gangsterism According to Utusan Malaysia (1998), the social phenomenon of gangstersim has shown to increase the rate of vandalism threatening and drug addicts among the teenagers.Nowadys, gangsters are a threat to society and people. Gangs also become more dangerous and wild. A gangster is a member of a gang and some of the gangs areconsidering being part of organized crime. Gangsters are also call mobsters, a term derived from mob and the suffix. The statistical figure was brought out by Tan Sri Muhyiddin Yassin during the Parliamentary session on June 9, 2010 portrays thenumber of students who involved with gangsterism. From the figure, it stated that thenumber of students nearly doubled since 2005.It begins with 32 cases recorded and the numbers reach its high peak on 2008 with the value of 81.Although the number had slightly decreased to 60 cases in 2009 but the number still considered high compared to the earlier cases recorded in 2005.As for figure which provided by ACP Amar Singh Sidhu on his journal title, Journal of the Kuala Lumpur Royal Malaysia Police College, No.4 on 2005, it reveal that majority of delinquents detained in the rehabilitation centre was from India races with the number of 316 people. On the other hand, both Malay and Chinese represent the similar number with 111 people for each race to be detained. 2.1Causes of Gangsterism Time has changed, so do the social issues. Problems arising among the youth are at the alarming state. Most of the teenagers that involved in gangsterism are getting younger and younger, probably from the ages of ten to sixteen years old. Theres many factor to lead the teenagers step in the path of gangsterism. 2.1.1 Caused by the surrounding Many people feel that gangsterism is caused by the teenagers oneself. But, these facts were actually causes by the surrounding matters of the teenagers. Such like the peoples they met in daily, the activity they used to do after school, and the relationship between teenager and their family. The purpose of teenagers is to attract others attention and to protect them because they feel alone, lack of attention and caring from others. So they started to do some gangsters activities to the environment just trying to attract other peoples attention. 2.1.2Caused by school mates and friends Next, in most case,those who involves in gang activities are influenced by their school mates and friends who is also involved in such of activities. Their friends lead them to do the gangs activities such as extort money from others, fighting with the others gang members and received payment from threatening others. During the period, teenagers are very sensitive. In order to they want get respect from their friends, they join the gangs. So, the teenagers are affected by their friends and start to do some gangs activities with them in school. Then they will bully the othersstudents in school or after school. 2.1.3Caused by multimedia Besides, teenagers may also be instilled by the media to become gangster. Nowadays, multimedia such as internet, television and radio are very popular and common among to the teenagers. However, there are many dramas and movies that show out gangsters activities and some even built the character of the gangster as a hero. At the end, the teenagers start to copy the character in the gangsters movie and learn some bad attitude and critical thinking. 2.1.4Caused by parents On the other hand, some teenagers are not good in social activities and they are bore with the family members. To the last they join gangsterism because wanted to attract others attention and no longer feel alone .This idea probably because of their parents are busy with own work or teenager are from single parent family, so they are lack of concerned by their parents. They desire to get attention and caring that could not get from parents or elder when they start to feel helpless and lonely. This is the reason why they join gangsterism. 2.2 Effects of Gangsterism No matter what are the reasons for teenagers to involve in gangsterism, it willbring many negative effects to the teenagers themselves and also to the society. So, there are many effects of gangsterism like towards individual, parents and society. 2.2.1Effect towards individual First of all is the effect towards individual. The teenagers who involve themselves with gangsterism will face bad consequences in their life including have an uncertain future, ignore from others people and their future might be threatened due to the result of their behavior. They will detained because somehow they able to create the chaotic scene in their surroundings. This will also affect their life as they unable to perform well and they will not graduate successfully in their study and they might spend their years in juvenile school. Research shows that teenagers who involve themselves in gang have no real friends in school and are only respected by his group of gangster friends since they always stick together to do illegal activities. 2.2.2Effect towards parents Next, the effects towards parents. In the environment of family, their parents have to face the bad criticism from others people because of their childrens behavior. Most probably, parents might be insulted or become the subject of hatred by others in their surroundings. They also might be blame on what their children had done to the peoples. Some of the parents are trying hard to encourage their children quit gangs in order to make them back to their right path. Although some of them are fail. 2.2.3Effect towards community Peoples are so worrying about the gangsters activities become more and more active in the town. As a result, the society becomes not peaceful anymore and everyone needs to aware of gangsters activities that take place in their town and they will feel insecure with the threatened over this matter because the surrounding is not the safe place anymore due to the violent act of gangster. Their behavior of gangster might endanger their life.Besides that, number of crime in the town increasing as the result of number of teenage gangsters increase. 2.3Recommendations and Preventive Measures In conclusion, gangsterism is caused by many causes and factors. No matter caused bysurrounding, parents, friends or media.Gangsterism also brings a lot of negative effects to the teenagers and the society. So to curb these social ill, parents, educators and community should be aware of what is going on among the youths. Though there are various psychological and physical factors that caused a person to choose to become a gang member, so parents or guardians should help them to give their children with love, respect and always to be concerned them to reduce they join gangsterism. They should provide their children with a good religious and moral background. Thus, teenagersshould also control themselves then often join some healthy social activities such as sports, jungle trekking with friends and listening to the music. So they can far away from gang activities. The parents also must teach them the value of money since they are in puberty, so do not spoil them with a big allowance. B esides, the parents also can set a curfew for their own children so they dont go back home lately. Then they always want be aware of changes in their children whether its their behavior or attitude when they come back from school or the other places. The teenagers also should be caution to choose friends in school or in community.It would be best not to make friends which they involved in gangs activities. The teenagers also avoid visiting discos, snooker and gaming centers because there got many unhealthy activities and gang members. The teenagers also must always think positive in their life. If face any problems in studies or life, they can find their parents, teachers or counselors to solve the problems. They are willing to help the teenagers and enlighten them well with right path and givegoodadvice to them. We must maintain the safety of community in our life and decrease theactivities of gangsterism. 3.0 Introduction to Information Technology According to the Wikipedia, definition of Information Technology is nothing but technology which deals with information. In broaden sense information technology refers to combination of software and hardware products and services that people use to manage, access, communicate, and share information.Therefore,Information Technology is that technology by which the information is processed,communicated,exhibite and retrieved in a fast, error-fee and proper-way. Information Technology also can said is a technology in with both telecommunication computer technologies work together to supply founding.The term Information Technology or simply know as IT is a generic name given to all development that are taking place in our world due to the inter-linked advancement in technology, learning and information. Then, the term refers to modern technological developments that are taking place in the world as a result or better technology due to better information. 4.0Presentation and Analysis of Findings Nowadays, the community becomes more small and small because any information or latest news can be exchanged and spread by people in a few minutes toanother people in the Information Technology. All of this has been possible through ITlike telephone, fax, telex, computers, internet, e-mail, photocopler, printer, scanner, cellularphones, videophone, pagers, multimedia, digital camera, etc.Of course, IT also includedFacebook, twitter, Gmail, YouTube, Google and so on also had influenced to a collegestudent. So that can said our age is known as the age of IT world. IT revolution issweeping our culture to bring about unfathomable changes today. Thats why twentyfirst century belongs to the IT world now. The issue about Information Technology provides powerful catalyst for change.According to the Gloria Hancock, acting executive director of the New Jersey Juvenile Justice Commission, said that emphasized the value of evidence based programs in helping prepare young people in the justice sy stem to function as constructive citizens. Hancock mentioned that Gov. Chris Christies proclamation making September Recovery Month is a sign that there is increasing awareness that education can change lives.Col. Thomas A. Kolditz, Ph.D., head of the department of behavior science and leadership at the U.S. Military Academy, also said, I believe future leaders must be good listeners who use external input as a catalyst. Open-minded learners make great leaders. The ability to listen to one another may be the key to survival in this fast-changing world. 4.1 Advantages of Information Technology Todays world is the world of information and telecommunication.Now, we just want press any button then we can get any information that we want know from everywhere in the world. There are some advantages of information technology to a college student. 4.1.1 Get the information easily First of all, I can get their information and news from IT. I search from the internet because there have many details and data as a reference resource for me when I am doing my assignments, presentation, investigation reports and homework. 4.1.2 Improve knowledge Through the information technology, I will improve my knowledge too since IT always provide healthy and good materials to me. So I will learn some new things and knowledge from there. My knowledge is increasing day by day due to the development of Information Technology. 4.1.3 Communicate around the world Information Technology changed our life to make it easier to communicate between each other such as nowadays I want to contact my friends which are in different country in the world. So I will use IT to contact them and keep in touch with them although they are in different country in the world. Besides that, I also make new friends which come from different country in the world through the information technology like Facebook, Twitter, and so on. So that I can learn different culture, language and race from my friends around the world. Information Technology promotes a good relationship with me and my friends. Sometimes just sending email, follow Facebook status and Twitter also can know about each others situation. 4.2 Disadvantages of Information technology to a college student. Information Technology has become a very important part for our life. Advancements in information technology have many good advantages on society; however, this has not come without its downsides. 4.2.1Waste much time and energy First, I waste much time on Information Technology such as playing games and Facebook. I would be speed too many hours on IT to do useless things. Playing games can be allowing me to more relax but sometimes I had abused it from day to midnight. However, I also waste my energy due to they put more effort on the IT that not assist in their studies. Therefore I definitely lose their force and resources. 4.2.2 Addicted in Information Technology This is also a disadvantage of Information Technology to a college student. Sometimes I face to the IT constantly and is addicted to playing games or playing with a group of friends in cyber cafà ©. Some of the students also will gamble about the games whether they win or not. When long time ago, we will addict in IT and will less get attention in our study. 4.2.3 Effect body and brain health Due to face to the Information Technology for long-term, which could be effect bodys healthy and have some trouble in the body. If maintain to face IT in all the time, it will bring many diseases in the end. So it would be best to discover and to be able to rescue it in time. 4.2.4 Provide laziness Information Technology has made our life more comfortable because we can access information easily and it can help us to save more time but it provides laziness. For example, when a student has a research in school or at home, all he is going to type the words in the internet and they will copy and paste the information and prints it out, rather than they will borrow books from the library and reads it one by one. So, they are getting lazy and importance of books in our life is fading away slowly from now. 4.3 Conclusion and Recommendations Information (IT) is playing a very necessary character in our life today since IT provides us a convenient, easily and rapidly network application to us. Like example, we can use Global Positioning System (GPS) to forecast our location when we are losing our ways on the road or find out the accurate place to arrive our destination. For students, they can explore for any information and data through the information technology to solve their problems and doubts. IT has many advantages to ours if we can use IT correctly. But some of the students misuse the IT that playing games non-stop, searching for sexual film without parents and gambling for some football games through the network. So their parents should control them strictly and teach them with the true IT knowledge. Information Technology also supply for the purpose of business, management, banking, hotel and etc to fulfill their own objective. Development of IT has more and more progress to become a successful IT world for the c oming generations. Finally, our country will turn into a development IT country.

Anasazi Culture Essay -- Native American Indians

Long before the coming of the so-called "civilized" Europeans, North America was inhabited by traveling bands of ancient people. Nomadic tribes, these early ancestors of Southwest Native Americans traveled the land in search of food from the thriving herds of large animals. But possibly as early as A.D. 900, as the wandering herds began to diminish, these people began to settle down and developed societies and cultures around what is called the Four Corners area of the southwest, in southern Utah and Colorado, and northern Arizona and New Mexico. Referred to as "Hisatsinom" by their Hopi descendants, the people are probably better known as "Anasazi," the Navajo name said to mean "ancient enemies." Other, more traditional, Native Americans may simply refer to these ancient people as the "old ones." Whatever the name, it is evident that these people not only settled in, but were also a thriving population and cultural center for the southwest. The Anasazi, ancestors of present-day Pueblos, Zunis, and Hopis of New Mexico and Arizona, fished, hunted small game and birds, and gathered wild foods in their newly developing home. A desert culture, these ancient people learned to live off the land, and even to make the land work for their good. Eventually building elaborate structures in the cliff walls, the Anasazi moved from their early "subterranean pit houses, sunken homes with stonework walls," into elaborately carved mansions high atop cliff walls and stone structures. As they developed aboveground storage facilities, the Anasazis began to build grand houses into the stones, acquiring new living quarters and using their former underground dwellings as "spiritual centers" called "kivas." The kiva, used for religious tea... ...ur-corners regions of the Southwest. Skeletons, village archeological finds, and cliff and rock art are all that remain to tell us about the heritage and culture of the Southwest. Other evidences abound in the stories of the "old ones," still told around council fires and pow wows. The stories of these earlier people are still told by the elders of different tribes, to teach their young ones their rich cultural heritage. Whatever the reasons for the Anasazi civilization's decline, they were a proud and thriving people, filled with culture, arts, trading and civilization. It is a shame that their once proud homes are but ruins for those of us in this new century to view. Perhaps, one day in the not too distant future, some of our own most spectacular structures and civilizations may lie wasted in the dust, another ancient ruin for some future people to explore.